Cancellation Policy
Important: Bookings made through OTAs such as Expedia are subject to the cancellation policy of each service.
Cancellation Fees (Bookings On or After October 28, 2025 JST)
These fees apply to reservations created on or after October 28, 2025, based on Japan Standard Time (Asia/Tokyo).
Until 8 days before departure
Free
From 7 days to 1 day before departure
50% of the total amount
On the day of departure
100% of the total amount
After departure
100% of the total amount
Cancellation Fees (Bookings Through October 27, 2025 JST)
The following fees apply to reservations created on or before October 27, 2025, using Japan Standard Time (Asia/Tokyo).
Until 8 days before departure
Free
From 7 days to 3 days before departure
20% of the total amount
From 2 days to 1 day before departure
30% of the total amount
On the day of departure
50% of the total amount
After departure
100% of the total amount
No Show Policy
If there is no contact more than one hour past the reserved time, it will be treated as a cancellation (100% cancellation fee).
International Driving Permit (IDP) Policy
Bringing an IDP that is not valid in Japan or an expired IDP will result in a 100% cancellation fee, the same as same-day cancellation.
While we can provide preliminary advice on IDP validity, the final determination can only be made upon inspection of the original document. Even if the preliminary check shows no issues, cancellation will occur if there are problems with the original document. Please be sure to check the official resource published by the Japanese National Police Agency: Driver's License Guide (PDF)
While our staff may provide advice regarding license requirements, the ultimate responsibility lies with the customer.
How to Cancel
- •Email: info@fujisan.rent
- •Phone: +81 80-4782-1699
- •WhatsApp: +81 80-4782-1699
* This policy is subject to change without notice. Please check the latest information at the time of booking.